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Bro! I don't mean to whine and complain, but...
Herbiceps seems to have totally lost my account and they're just like ignoring every message I send them now, it seems like. The first message made it through because they replied right away. Once I told them my username and password weren't working and they told me to send them my username (that was a few days ago) then after that they've just been ghosting me. I bought a lot of their VODs already. I wouldn't mind making a new account if I have to but they should really just check with me if I actually purchased the VODs that I did, with proof from the bank or whatever means necessary so I can at least get my collection back. I like their videos enough that I probably will end up making a new account, but damn!!! They should treat the customer with a tiny bit more respect than that. Especially one that consistently purchases their stuff. I'm not angry but I'm pretty disappointed.
Bro! I don't mean to whine and complain, but...
Herbiceps seems to have totally lost my account and they're just like ignoring every message I send them now, it seems like. The first message made it through because they replied right away. Once I told them my username and password weren't working and they told me to send them my username (that was a few days ago) then after that they've just been ghosting me. I bought a lot of their VODs already. I wouldn't mind making a new account if I have to but they should really just check with me if I actually purchased the VODs that I did, with proof from the bank or whatever means necessary so I can at least get my collection back. I like their videos enough that I probably will end up making a new account, but damn!!! They should treat the customer with a tiny bit more respect than that. Especially one that consistently purchases their stuff. I'm not angry but I'm pretty disappointed.
We apologize for the lost communication. I just did a search and did not see any unresolved username tickets within the last 90 days. Could it be older than that? Or is it possible we marked "resolved", but you did not receive the email from us? Message me on here and we'll try to get you straightened out.
That was funny xx